Feedback

We at Massala aim to bring all of our customers the very best value for money, services and food around London. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

Hi. I never used you before and asked for the extras for poppadoms on my notes on order as i said i wanted them and i didnt know if they came with them. No one read the notes and now have a incomplete meal. Please call to resend asap on 07801024040 Mark Thankyou

Mark, 08 May 2021

Love this food!

Noemie, 25 Apr 2021

Hi - We don’t have our delivery yet and now listing as closed.... is there anyone we can call to check on the status of our order? Many Thanks.

James, 02 Apr 2021

Fantastic food quality very fast and efficient.

Kamal, 31 Mar 2021

Excellent home cooked quality

Caitriona, 20 Mar 2021

Hi this is paul at 131 clapton common . I have re-registered my details with the correct mobile number however the texting doesn’t work so I’ve chosen the email option in case you contact me. Can you also add my loyalty points to this new account please? Thanks

Paul, 02 Mar 2021

Lovely really enjoyed

Diantha, 02 Mar 2021

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Jhon, 19 Feb 2021

it didn’t arrive want a refund

Keira Louise, 16 Feb 2021

Always Great Food - Best and Cleanest around

Matthew, 13 Feb 2021

Apologies, it's just arrived (after it said it was delivered?!)

Andrew, 12 Feb 2021

This page says my food has been delivered but I'm still waiting for it. This is outrageous!!

Andrew, 12 Feb 2021

very nice meal

Yunfan, 30 Jan 2021

Very nice meals

Yunfan, 30 Jan 2021

We ordered a chicken curry with extra green chilli, a lamb balti, bhindi bhaji, tarka dal, rice and bread a couple of days ago and it was BRILLIANT. Really good tasty food. Just wanted to drop you a thank you as we really enjoyed it :-)

Emily Smith, 30 Dec 2020

  Reply : It is our pleasure you enjoyed the food. Thank you very much.

Been a regular customer for over 10 years now. Always value the freshness, flavour of the food and its speedy delivery.

Susanne, 22 Dec 2020

How do I use my points? Very nice food, but the quality and spiciness varies depending on order date.

Andrew, 11 Dec 2020

  Reply : Cooking is a art!!! Thank you very much for custom we appreciate it very much. You will use your points once you have 500 points. Thank you

The food was lovely I enjoyed it very much.

Denise, 22 Nov 2020

The meal you delivered to me last night was the best take away i've had for long while. Always GREAT !

Dominic, 26 Oct 2020

  Reply : Thank you very much!!!

foodHub

lovely food

ELIZABETH ALLEN, 20 Oct 2020

  Reply : We are glad that you loved the food.

The food is always great and the service is excellent. The delivery man is always polite and happy.

Hayley, 18 Oct 2020

  Reply : Thank you for your nice feedback.

So pleased to have you back - I've missed you! I hope you are all well.

Liz, 11 Oct 2020

  Reply : Thank you for your kind words. We are very good to be back and serving the local community.

ALWAYS DELICHOUS

Dominic, 10 Oct 2020

  Reply : Thank you

Very good meals always full of flavour highly recommended.

Peter, 09 Oct 2020

  Reply : Thank you

How do I use points?

Eva, 06 Oct 2020

  Reply : Hi, Thank you for writing to us. For every £1 you spend on online orders, you will receive 1 point. Once you accumulate 500 points, you can redeem them on your next order and get a £5 discount. The redeem option will be available after selecting the payment method and also on your profile page. These loyalty points will work only on orders placed through https://massalaonline.com

Very nice food. I will definitely order from Massala again.

Denise, 19 Sep 2020

  Reply : Thank you very much