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We at Massala aim to bring all of our customers the very best value for money, services and food around London. Give us feedback.
Value for Money
Hi. I never used you before and
asked for the extras for
poppadoms on my notes on order as
i said i wanted them and i didnt
know if they came with them.
No one read the notes and now
have a incomplete meal.
Please call to resend asap on
Love this food!
Hi - We don’t have our delivery
yet and now listing as closed....
is there anyone we can call to
check on the status of our order?
Fantastic food quality very fast
Excellent home cooked quality
Hi this is paul at 131 clapton
. I have re-registered my details
with the correct mobile number
however the texting doesn’t
work so I’ve chosen the email
option in case you contact me.
Can you also add my loyalty
points to this new account
Lovely really enjoyed
it didn’t arrive want a refund
Always Great Food - Best and
Apologies, it's just arrived
(after it said it was
This page says my food has been
delivered but I'm still waiting
for it. This is outrageous!!
very nice meal
Very nice meals
We ordered a chicken curry with
extra green chilli, a lamb balti,
bhindi bhaji, tarka dal, rice and
bread a couple of days ago and it
was BRILLIANT. Really good tasty
food. Just wanted to drop you a
thank you as we really enjoyed it
Reply : It is our pleasure you enjoyed the food. Thank you very much.
Been a regular customer for over
10 years now. Always value the
freshness, flavour of the food
and its speedy delivery.
How do I use my points?
Very nice food, but the quality
and spiciness varies depending on
Reply : Cooking is a art!!! Thank you very much for custom we appreciate it very much.
You will use your points once you have 500 points. Thank you
The food was lovely I enjoyed it
The meal you delivered to me last
night was the best take away
i've had for long while. Always
Reply : Thank you very much!!!
Reply : We are glad that you loved the food.
The food is always great and the
service is excellent. The
delivery man is always polite and
Reply : Thank you for your nice feedback.
So pleased to have you back -
I've missed you! I hope you are
Reply : Thank you for your kind words. We are very good to be back and serving the local community.
Reply : Thank you
Very good meals always full of
flavour highly recommended.
Reply : Thank you
How do I use points?
Reply : Hi, Thank you for writing to us. For every £1 you spend on online orders, you will receive 1 point. Once you accumulate 500 points, you can redeem them on your next order and get a £5 discount. The redeem option will be available after selecting the payment method and also on your profile page. These loyalty points will work only on orders placed through https://massalaonline.com
Very nice food. I will
definitely order from Massala